NASH Certified Service Responds in Record Time.
Equipment emergencies and service related challenges arise in every industry, and at all different times of the year. In a critical situation where productivity is at risk you need a partner you can rely on - especially when an emergency occurs on off hours!
A long holiday weekend is a tough time to have a pump with hot bearing that is failing fast, and especially challenging if you're a large paper mill running a critical operation 24 hours a day. The mill in Savannah, Georgia called the NASH Birmingham Service Center manager Daniel Rusu and said “we need a swap-out exchange pump as quick as you can.”
Challenge accepted. Daniel and is crew went to work on the 14,000 cfm, NASH CL14001 vacuum pump on Friday. They worked around the clock, and by Tuesday the 34,000 pound vacuum pump was on its way to a very relieved customer.
The service center was at the ready again when the next emergency call came in. This time from an Augusta paper mill with a competitor's cheap repair that was losing a bearing. Daniel and his crew received the order on a Tuesday for a swap-out exchange of the 300 hp NASH Premier 2620 vacuum pump. By Wednesday the stainless steel clad NASH pump was on the road. Crisis averted again.
No matter the location, industry, or day of the week, a global team of NASH Certified service centers and technicians ready to rise to your most challenging situations, even on a holiday weekend.