Service & Support you can trust

A Team of Specialists at your Side

Our experienced employees gladly assist you in the selection of the necessary replacement parts.

We review all orders and, when necessary, double-check them with you to prevent incorrect or incomplete purchases that might slow down repairs.

Our exploded view images at www.service-er.de can be very useful in selecting replacement parts.

Original Parts for best Results

The exclusive use of original replacement parts guarantees the most economical operation and the greatest assurance against equipment failure:

  • More economical, safer and more energy-efficient operation of your equipment
  • Certainty that the replacement parts will fit
  • All replacement parts from a single source
  • Warranty remains in effect

Find Peace of Mind with Service Contract

By signing a service contract you will have a number of benefits including:

  • Predictive and proactive maintenance of your machines to avoid an unexpected downtime
  • Free replacement machines while your original machine is being fixed
  • All your vacuum and low pressure equipment can be included; even competitor machines
  • Only genuine spares parts with be used on Elmo Rietschle machines
  • Extended warranty cover options
Premier Partner

Service & Support

Our network of local approved Elmo Rietschle service technican and distribution partners are fully trained by our factory experts to provide on- site service, support and maintenance. They’re experts in the maintenance and repair of Elmo Rietschle equipment and comparable competitor machines.

Resources for services world-wide can be found here

Repair / Refurbishment / Exchanged and Leased Equipment

Repair / Refurbishment

Repairs or refurbishments are done in our UK facility.

We repair our own products as well as comparable equipment from our competitors.

Refurbishment includes an offer to replace all wear parts. It also includes a six-month warranty.

Loaned Equipment / Exchanged Equipment / Leased Equipment

We carry the most current models on demand. You have three options for replacing defective vacuum pumps or compressors:

  1. We provide you with loaned equipment for the duration of the repairs to your equipment. Upon returning the loaned equipment, you are only responsible for paying shipping and maintenance.
  2. You can exchange the defective equipment for refurbished equipment. We will gladly provide you with an individual offer.
  3. Should you have a short-term need for increased vacuum or pressure, we can provide cost-effective leased equipment.
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