We will be the industry's first choice for innovative and mission-critical flow control and compression products, services and solutions through an intense customer focus and disciplined performance culture.
We are honest in our dealings with others, we keep our promises and we take responsibility for our actions. We act with the highest level of integrity. We follow all Company policies and laws. Simply put: we do what is right, even when it is not easy.
We put the customer first. We understand and make what the customer wants, and we deliver it on time. We take care of the customer before, during and after the sale. We deliver high-quality products and stand behind them. We are always looking for ways to help our customers improve their business by providing the right engineered applications for their most critical processes.
We think and act globally without walls or silos. We are a team, no matter if our colleagues sit next door to us or are in offices halfway around the world. We value different opinions. We respect the different workplace practices that exist throughout the world and are sensitive to local cultures and practices. We work together and win with our exceptionally talented global team.
We think differently. We embrace change and adapt to our customers' needs. We focus on getting to the right answer for our customer in today's world, not on simply repeating what worked in the past. We strive to bring new and creative solutions to our customers through innovation, research and development. We have been innovating for more than 155 years, and we are not going to stop now.
Bias for Action
We act. We get things done. We avoid paralysis by over-analysis. Although we always take time to plan, we know when to stop planning and start doing. We focus on quality, and we will be nimble in its delivery.